
At first glance it might not seem that President Obama and kid-rocker Justin Bieber have much in common. But both men had just a tad too much altitude going through the doorway of aircraft and — boom! — the celebrity noggins got a good crack while the paparazzi snapped photos.
Yep, it is fun to put America’s president and Canada’s most adorable heart-throb together in the same sentence and call them klutzes, but there’s more to the story.
Ask the flight attendants who work on the smaller regional airplanes how often their passengers get an owie for failing to mind their noodles on entering the airplane and you’ll hear an astonishing number. Ninety seven percent said they’ve seen passengers crack their heads, three-quarters of them said the injury involved bleeding, bruising or a bump and more than half of the flight attendants surveyed said they’ve seen it happen dozens of times.
In the comments section of the survey, conducted by JDA Aviation Technology Solutions, one flight attendant wrote, “Passengers hitting their heads has been discussed with our Director of Safety and the flight attendant management before, but it is another ‘Que Sera, Sera (Whatever Will Be, Will Be).’”
Ron Whipple, an air transport specialist, who has 9,000 hours flying the Saab 340 told me he lost count of how many times he banged his head on the door frame during his 18 years of flying for American Eagle.
“Luckily, I had my hat on most of the time,” he said with a laugh, “so I didn’t get really hurt.”
So there is a problem knocking around out there, but getting any attention paid to it is undermined by the fact that no one takes this kind of injury seriously — up to and including sometimes, the person injured.
Asking the Regional Airline Association for the number of skulls cracked while boarding got me nowhere. Kelly Murphy, the industry’s media representative said it “does not keep reports of this nature.”
So to quantify the problem, JDA had to ask the folks most likely to know, pilots and flight attendants who work for the regional carriers that are moving 430,000 passengers around America each and every